Privacy Policy for Gleam River Services
This Privacy Policy describes how Gleam River Services collects, uses, and discloses your personal information when you visit or make use of our online platform and services. Gleam River Services is committed to protecting your privacy and ensuring the security of your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect various types of information in connection with the services we provide, which include automated exterior washing, interior vacuuming stations, premium detailing packages, tire shining, undercarriage cleaning, and self-service bays.
- Personal Information You Provide Directly: This includes information you voluntarily provide to us when you interact with our site, such as when you book a service, inquire about our detailing packages, or subscribe to our newsletter. This may include your name, email address, phone number, vehicle details, and payment information (processed by secure third-party payment processors).
- Usage Data: We automatically collect information about how you access and use our online platform. This may include your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other similar analytical data. This helps us understand user behavior and improve our services.
- Cookies and Tracking Technologies: Our site uses cookies and similar tracking technologies to track the activity on our online platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
Gleam River Services uses the collected data for various purposes:
- To provide and maintain our services, including processing bookings for washes, detailing, and bay usage.
- To manage your account and provide customer support related to our automotive services.
- To improve, personalize, and expand our online platform and service offerings (e.g., automated exterior washing, interior vacuuming stations, premium detailing packages).
- To communicate with you, including sending service-related updates, promotional offers (with your consent), and responses to your inquiries.
- To monitor the usage of our online platform and detect, prevent, and address technical issues.
- To comply with legal obligations and protect our legal rights.
3. Disclosure of Your Information
Gleam River Services may share your personal information in the following situations:
- Service Providers: We may share your data with trusted third-party service providers who assist us in operating our online platform, conducting our business (e.g., payment processing for premium detailing or self-service bay usage), or serving our users. These third parties are obligated to maintain the confidentiality of your information.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the business assets.
4. Data Security
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal information, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Gleam River Services aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure ("right to be forgotten"): You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where Gleam River Services relied on your consent to process your personal information.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the address provided in Section 7.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Gleam River Services
3450 Ballymount Road,
Walkinstown,
Dublin, County Dublin, D12 R7W5
Ireland